Archive for July 2009
Day 92: Your car is fixed….again
I picked up my car this evening. It appears that the issues have been resolved. But as I’ve already learnt twice, I need to give it a few days to carefully inspect the car. So I’m not getting too excited about it for now (just exhausted).
Day 92: Dropped the car at Barrier Audi
I took my car into Barrier Audi this morning and picked up a loaner. I’m told that my car will be back by the end of the day.
Day 88: Back to Queen City Autos….Again!!!
I got an email from the General Manager. Apparently, the clouding on the car is due to ‘an oversight on Queen City’s’ part. She asked me to bring the car back or they could pick it up.
Day 85: 15 days away from a 100 day ‘anniversary’
I didn’t hear back from the General Manager today. I wonder if they’ll finally replace the car now or not.
We’re now just 15 days away from a 100 day ‘anniversary’ since this whole episode started. I don’t know if I should laugh or cry.
Day 85: This site is now the #1 site on Google Blog Search
I haven’t really been trying to do search engine optimization with this site i.e. getting it to appear on the first results page when someone searches for “Barrier Audi” on Google or Bing. I could do that if I wanted to know, but that was never really the purpose of this site i.e. it wasn’t a campaign against Barrier Audi; it was just my attempt to get the level of attention and service this problem deserved.
But I noticed something interesting today – without me trying, this site is now the #1 search result when you search for “Barrier Audi” on Google Blog Search. I guess this site is starting to get noticed.
Day 84: Good news & bad news
GOOD NEWS: I inspected the car in the sunshine and the water spots appeared to be gone. I took the car for another Brown Bear Car Wash. Once the car was dry, I checked again and still no sign of the water spots. Could they finally be gone?
BAD NEWS: I noticed the ‘clouding’ problem still hadn’t been fixed. I checked both sides of the car and the ‘clouding/streaks’ were still there. Here’s a photo slideshow.
Clouding problem still not fixed
Day 83: Are you happy with the car?
I got an email from the General Manager asking if I was happy with the results. I was on a training course for the last couple of days so didn’t get a chance to check the car. Will need to do that first thing tomorrow.
Day 81: Your car is ready!
Got a message from Service Guy Dan that my car is on it’s way back from Queen City Autos and that I can pick it before 7pm. I drove over to Barrier Audi and as luck would have it there wasn’t any sunshine which makes it harder to detect all the defects in the paintwork. I inspected the car and things appeared to look much better. The service guy asked me if I was happy and whether I wanted to meet with the General Manager. I told him that it wasn’t necessary for me to meet with her right now and that I’d send feedback as soon I’d had a chance to inspect the car properly when the sun was back out. I felt a sense of relief that this story was finally coming to an end, but then I also remembered this was the second time the car had been ‘fixed’ by Queen City Autos. The last time, all it took was a Brown Bear Car Wash for all the marks to reappear. Personal note to myself…..get to the car wash in the day or two.
Day 78: It’s not quite ready yet
Got a message from Service Guy Dan to let me know that Queen City Autos wanted to keep the car until Monday to do a final touch up.
Day 77: We need to hold onto your car for another day
I got a message from Service Guy Graham letting me know that the ‘paint process’ had been completed by Queen City Autos and that they’d buffed the car and were letting it sit out in the sun all day and will then re-inspect. It sounds like the marks have been removed and if all goes well, I should have my car back tomorrow.
My Barrier Audi Experience 